Focus and Scope
Credo examines the relationship between digital public governance and citizen trust, focusing on how digital transformation affects the trustworthiness of government institutions and the confidence citizens place in them. The journal investigates the mechanisms through which digital governance practices shape trust, the conditions under which trust is strengthened or weakened, and the institutional and policy responses that can rebuild trust in the digital era.
The scope of the journal encompasses a broad range of topics at the intersection of digital governance and public trust, including:
- Digital government and citizen trust
- Transparency, accountability, and trustworthiness
- E-service delivery and public satisfaction
- Open data, participation, and trust
- Algorithmic governance and public confidence
- Privacy, data protection, and trust
- Social media, misinformation, and institutional trust
- Public sector innovation and trust-building
- Crisis communication and trust in government
- Citizen-centric digital service design
- Comparative studies of digital trust
- Digital exclusion, inequality, and trust
- Trust in automated decision-making
- Institutional reforms for trust restoration
- Cross-national perspectives on digital governance
Credo welcomes original research, review articles, case studies, perspectives, and opinions that contribute theoretical and empirical understanding of digital public governance and citizen trust. The journal encourages interdisciplinary approaches that bridge public administration, political science, communication studies, information systems, and sociology, with particular interest in comparative studies and policy-relevant analysis.
